Welcome to Commercial Investigations  

Business and Investigation Services

Our comprehensive range of business and investigation services include:

Surveillance

All of our surveillance operatives are trained and experienced to the highest levels.

Utilising the most sophisticated modern audiovisual equipment and specialist techniques we ensure accurate and professional results.

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Undercover Operations

Discreet, intelligence led undercover operations can prove invaluable when gathering solid evidence. Whether it is covert undercover operations with high-tech surveillance equipment or an old fashioned stake out Renaissance can assist you.

A couple of Typical scenarios listed by way of example below but we would be pleased to discuss any situation.

Directors of business aware that they are suffering stock shrinkage and suspect Manager with responsibility as being involved.

Renaissance staff conducts test purchase exercise and record full details of all times and dates of transactions using cover recording equipment. At the end of the day reconciliation.s made and by corresponding with detail obtained in operation discrepancies identified. Police involved and high volume of stock recovered from manager.s home address where further investigation revealed that she was also selling the stock at discounted prices through her second job as a cashier at a different store.

Board of large Hotel Group are aware of a number of internal thefts taking place within several hotels but despite internal security officers and CCTV cannot identify the culprit.

Renaissance investigators employed as Waiters quickly learn the internal affairs through staff working a scam against the Management and guests. Several persons subsequently identified in the theft of stock and monies.

Solicitors office aware that a member of staff is stealing from a Partner but did not wish to involve police and sought the evidence to dismiss correctly within Employment legislation. Renaissance staff set up covert camera operation set to trigger and record the theft from target handbag. Evidence secured staff member dismissed.

The above is just a small sample of the many cases that we are approached to deal with on a regular basis.

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Accident Reports

Accident & Locus Investigation
Our experienced operatives are mostly ex police officers with a broad range of criminal, insurance and investigative knowledge. We are able to comment with authority and accurately in respect of liability and in a manner that assists all legal decisions for Claims liability decisions.

Locus Scene Examination
Detailed, sketch plans and photographs are prepared by revisiting the alleged scene of the accident or impact. Measurements and the location of relevant traffic signs are provided. Together with a album of photographs (in our client.s preferred format) along with a report of our findings.

Staged/Contrived accidents
Renaissance offers a full investigative service in the field of staged or contrived accidents. Our team of ex-police will prepare all evidence packs in accordance with Criminal or Civil enforcement rules and fully liase with the police in readiness of any prosecution.

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Fraud Investigation

Renaissance can assist with a number of client requirements and as such the service is tailored to deal with the re-active service that is required. Further services include Consultancy services provided by the Principal of this firm with over 35 years Police and Investigative experience.

Insurance Fraud
Bogus and inflated insurance claims cost the UK Insurance industry over £1.6 billion a year and this alone can add 5% to every policyholder.s premium.

Health Insurance Fraud
With considerable experience in this area Renaissance can assist with internal and external requirements for Health Insurance Providers to considerably benefit.

Corporate
The provision of an Independent Professional Consultancy available at Renaissance and with the availability of working closely with clients we are experienced in the design and development of both reactive and proactive services to improve Fraud detection and prevention.

The range of services are available to Communities and Local Government, Financial Services, Manufacturing and Logistics, Professional Services, Retail and whomever may require such need.

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Statement Taking

Face to face interviews can prove of immense value. Apart from reporting on the willingness and credibility of the subject Renaissance acting as the client.s representative can improve Customer services and communication. All information provided by a Claimant, Defendant or Witness is recorded contemporaneously improving yet further the authenticity of the content.

Identification of the subject is confirmed by the nature of the attendance reducing potential identification fraud whilst allowing compliance with Money Laundering regulations.

Typed, imaged or electronic versions may be prepared subsequently for onward transmission to clients in pre-agreed preferred formats hence speeding up the whole process.

Whilst attending upon the subject Renaissance are also able to provide value added services in respect of Document fulfilment where such client requirements exist.

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Tracing

Everyone is traceable!

Whether the need is for a simple debt matter or in connection with a more complex Fraud renaissance can assist to locate the current whereabouts of the subject.

Many of our competitors still rely upon computers and data. The restrictions imposed under the Data Protection Act make such enquiries unsafe, unreliable and often illegal.

Renaissance relies upon the experience of our field agents making investigative and often physical enquiries to determine the true position.

As each trace instruction is likely to differ fees are agreed in advance with competitive fixed fees agreed in advance where bulk or high volume referrals are likely.

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Status Reports

Where a client is unable to make contact with the subject for whatever reason Renaissance can assist by attending in person at the last known address.

Listed below are some of the typical scenarios facing clients with which a personal visit will quickly resolve the position.

Need:

  1. To obtain Insurance details providing cover at the time of an Insurance claim.
  2. To identify an accident scene to assist with liability decision.
  3. To ascertain willingness to repay an outstanding debt or negotiate repayment.
  4. Prepare a pre-sue report to determine if Solicitor or Court action is likely to be economically viable.
  5. Document fulfilment.
  6. Simply obtaining contact details.
  7. Verification of occupancy.
  8. Reporting on a potential business customer existence and trading to validate sufficiently prior to providing credit, goods or services.

However, even without the co-operation of a subject a status report can be of considerable benefit, identifying assets and other recovery methods.

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Security Consultancy

By providing the ability to assess and discuss your security requirement we provide a totally unbiased opinion. Our consultant has over 30 years police experience both in the UK and Internationally.

A personal site survey and meeting can be an hour very well spent!

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Claims Services

Particularly beneficial to Solicitors and Insurance Companies is the fast and effective ability to act as agents visiting the claimants and witness in their own home.

Such service is convenient to the claimant and particularly beneficial in respect of an early response to Personal Injury claimants. Despite the fact that claims can take up to two years to reach a satisfactory solution Renaissance Claims Service is able to provide a fast and personal response to the claimant.

Detailed statements completed;Conditional Fee Agreements explained and signed and Insurance documentation completed. All of the above apart from providing value added services are proving to be an immensely beneficial time saver to the solicitor or claims handler.

Reports cover all relative ambiguities and clarification of facts sufficient to avoid delay in the initial stages.

Bulk or high volume instructions welcome. Negotiated special payment terms by prior agreement.

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Click here to enquire about Claims Services

This list is not exhaustive and should any other services be required, please contact us for further details.

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